VACANCY – RECEPTIONIST X 2 (B5) CHINHOYI CAVES MOTEL

Applications are invited from suitably qualified and experienced candidates for the above position which has become vacant within the Authority. The incumbent will be based at Chinhoyi Caves Motel reporting to the General Manager.

DUTIES AND AREAS OF RESPONSIBILITY include the following:

  • Controls reservations or booking of all Motel accommodation and conference facilities
  • Greet and welcome guests as soon as they arrive at the reception,
  • Direct visitors to the appropriate person or office,
  • Answer, screen and forward incoming phone calls,
  • Ensure that the reception area is tidy and presentable,
  • Provide basic and accurate information to guests,
  • Maintain office security by following safety procedures and controlling access,
  • Order front office supplies and keep inventory,
  • Handle check in and check outs as per procedure,
  • Handle customer queries / complaints and refer complex cases to the superior,
  • Perform clerical receptionist duties such as receipting, filing and photocopying,

 

QUALIFICATIONS, EXPERIENCE AND SKILL

The incumbent must possess the following qualifications, experience and competencies:

  • 5 ‘O’ levels including English Language and Mathematics,
  • Diploma in Tourism / Business Management/ Marketing or related field,
  • Knowledge of Hospitality Industry,
  • Minimum of 3 years relevant experience,
  • Customer Service skills,
  • Ability to work with minimum supervision,
  • Confidence and neat personal presentation,
  • Computer literacy,
  • Good Communication Skills (Oral and Written).

 

Interested candidates should submit their written applications together with detailed CVs addressed to:

The Cluster Manager – Mid Zambezi

Chinhoyi Caves Recreational Park

  1. Bag 7713

CHINHOYI

Email: dgubu@zimparks.org.zw and lmukombwa@zimparks.org.zw on or before 18 March 2021

GET IN TOUCH WITH US

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